Community
Management

What is a community manager?

Given the importance that social networks have acquired for companies and brands, having a professional community manager to manage the online community is key to executing a company's communication strategy in the right way. It is essential that the community manager knows very well both the business model and the audiences to which the company is directed, since it will be their voice on the internet. It is also important that the manager has a very good writing, is empathetic and likes the brand represented.

The main functions we perform as a community manager are:

  • Create optimized and well-designed profiles on different social networks.
  • Integration in the marketing team to establish the style guide in each network, and for the coordination of marketing actions, such as promotions, raffles, or new product launches.
  • Monitoring and active listening: Control what is said about your brand and other brands in your industry, and follow the main direct competitors.
  • Generation of attractive and quality content.
  • Plan, publish and disseminate content adapted to the particularities of each social network and its audiences.
  • Identify the main influencers in the industry and analyze their activity to establish relationships with some of them.
  • Manage user questions, queries, incidents, and criticisms effectively and quickly.
  • Define of the main indicators to follow, such as content generation, community growth, level of engagement, reach or web traffic from social media…
  • Periodic reporting on the activity in each social network.

Clients´ objectives

Our clients have very diverse objectives:

  • Generate online sales.
  • Get leads from potential customers.
  • Generate brand awareness through broad coverage.
  • Increase physical traffic to your stores.
  • Increase website traffic.
  • Generate app downloads.

The strategy to be applied by the community manager in social media must be completely aligned with the business objectives of the company. If you are interested in us being your community manager, tell us what your business model and what your needs are, and we will surely be able to help you.

On the other hand, if what you are looking for is to do advertising campaigns on social media, click here.

Remarketing

Tell us about your business model and your needs, we will be able to help you.

Whenever possible, we set our monthly fee based on the results obtained.

Billing and timing

Step 1
Step 2
Step 3
Step 4

From an operational point of view, we invoice our clients for our community management services based on two concepts:

  • A setup fee, which includes social media strategy and optimization of all corporate profiles on the selected social networks. It is paid only once, at the beginning of the agreement.
  • A monthly fee for monitoring, management & optimization of social networks.

The minimum duration of the collaboration agreement must be at least 3 months, especially to have a minimum volume of statistics that allows us to progressively optimize social networks.

YOUR CAMPAIGNS CAN ALWAYS GO FURTHER

If you are unsure on what channels to invest in, or you are not but you need a professional agency to trust your online presence in every level, contact us, we would love to help you.








    *Mandatory fields

      SATISFIED CLIENTS, SUCCESSFUL EXPERIENCES

      Amir
      X Madrid
      O2 Wellness
      Will Move
      Svenson
      REMAX
      powercool
      NTT
      Marathon BET
      Elegance Party
      Drink6
      Dentosalud
      AMA
      Javier Galindo
      Colegio logos
      Audi

      Industries

      Academies and Training
      Advertising Agencies
      Aesthetic Medicine
      Airlines
      Apps for Doctors
      Call Centers
      Car Repair Services
      Consumer Products
      Corporate Services
      Cosmetics
      Dentists
      Drones
      E-commerce
      Editorials
      Engineering
      English Programs
      Events and Conferences
      Food & Beverages
      Food Delivery
      Gifts
      Gyms
      Hair Health
      Home
      Home Appliances
      Hotels
      Insurance
      Law Firms
      Legal Services
      Leisure
      Lightning
      Money Transfers
      Moving Companies
      Notaries
      Online Casinos
      Packaging
      Personal Finance Apps
      Plastic Surgery
      Politics
      Psychology
      Real State
      Schools
      Shopping Centers
      Software
      Solar Energy
      Sport Institutions
      Sports Bets
      Technology
      Toys
      SEE ALL

      Success stories and
       clients´ reviews

      Drink6
      Industry

      Food & Beverage

      Channels

      Google and Facebook Ads

      Goals

      Increase online sales

      Results

      For every €1 invested in Google, the client makes €12. An ROI (ROAS) of 1,200%. Leadership within their industry in both Spain and Portugal.

      Xunta de Galicia
      Industry

      Education

      Channels

      Instagram Ads

      Goals

      Lead generation–specifically Galician students living abroad to award 200 masters’ scholarships at Galician universities

      Results

      More than 3,000 leads generated from 17 different countries in Latam and Europe at a CPL lower than €3

      iDoctus
      Industry

      Healthcare App

      Channels

      Google and Facebook Ads

      Goals

      Registrations and downloads by doctors and specialists

      Results

      More than 25,000 verified doctors registered in Latam and Spain at a cost per registration lower than €3.00. In app registrations as well as through landing pages.

      our clients´ reviews

      This team’s work is defined by its excellence. We were impacted by how they were able to reach the essence of our company. Their simplicity, clarity, quality, and passion that they work with are impressive. Without their work, we wouldn’t be where we are. Bravo Relevantium!

      Judith Pastor
      Vicepresident, Centro Item Madrid

      From the beginning you worked on a strategy adjusted to our budget, and my company has had an incredible growth. Always available to get the most out of our investment. For me, a sure hit!

      Dr. Javier Galindo
      Facial Plastic Surgeon

      The most important thing: you put affection and attention... Google does not need complex tools to manage, it needs thinking heads

      Paloma Agra
      SVENSON Advertising Manager
      c/ Concepción Jerónima 22, local.
      28012 MADRID – SPAIN
      © 2011-2022 Relevantium. All rights reserved. C/Concepción Jerónima 22, local. 28012. Madrid